Fare conditions (until 28.03.2021)

  • Here you can find information on the fare conditions valid until March 28, 2021.
  • You can familiarize yourself with the actual conditions if you purchased your ticket on or after this date.
Fare rulesPromoSaverOptimalComfortYouth (16-22) and Senior Fares (60+)
Change of date/time/flight numberNonchargeableChange fee: 50% of the fareChange fee: 30% of the fareNo change fees applyNo change fees apply
RefundNonrefundableNonrefundableRefund fee: 30% of the fareNo refund fees applyNo refund fees apply
No-ShowIf No-Show,  the ticket is nonchargeable and nonrefundableIf No-Show,  the ticket is nonchargeable and nonrefundableIf No-Show additional penalty fee of 30% of the fare appliesIf No-Show additional penalty fee of 20% of the fare appliesIf No-Show,  the ticket is nonchargeable and nonrefundable
Free  hand baggage allowanceUp to 5 kilo, size 40x25x20Up to 5 kilo, size 40x25x20Up to 5 kilo, size 40x25x20Up to 5 kilo, size 40x25x20Up to 5 kilo, size 40x25x20
Free baggage allowanceFor additional charge10kg20kg20kg20kg
CombinabilityPermittedPermittedPermittedPermittedPermitted
ReroutingNot AllowedNot AllowedNot AllowedNot AllowedNot Allowed
Meal on boardChargeable serviceChargeable serviceChargeable service
Chargeable service
Chargeable service
Infant without a seatfreefreefreefreeNot Allowed
Infant with a seatNot Allowed50% of the fare50% of the fare50% of the fareNot Allowed
Сhild aged 2 – 14 In Domestic FlightNot Allowed50% of the fare50% of the fare50% of the fareNot Allowed
  • The service fee is not to be refunded when returning the ticket.
  • For the comfort fare, the YQ and YR fees are refunded in full.
  • For other fares, YQ and YR fees are non-refundable.
  • Unused airport charges are refundable.
  • The SMS notification ” service is non-refundable.

Attention!


Violation of the flight coupons sequence is not allowed.