Minor children

Accompanied children

For domestic flights (within Kazakhstan):

A passenger over 18 years old has the right to carry one child under 2 years old free of charge.

Other children under the age of 2 traveling with a passenger (over 18 years old) are transported on domestic flights with 50% of ticket price and provided with a separate passenger seat.

Children between the ages of 2 and 15 on domestic flights are transported with 50% of ticket price, accompanied by an adult passenger over 18 years of age.

Tickets for children under 2 (two) years old

Passengers planning a flight with children under 2 years old, while booking a ticket, must inform the cashier / airline employee that the child is traveling with them and get a ticket from the cashier. Despite the fact that the ticket is free for children of this age, having a ticket is required.

In the absence of information about the child in the booking, QAZAQ AIR cannot guarantee the boarding of your child. This is due to safety requirements, according to which special quotas are allocated for children under 2 (two) years old, the receipt of which is confirmed only by the presence of a ticket for your child.

If the ticket wasn’t issued in advance, a fee of 3000 KZT is introduced for issuing tickets for children under 2 years old (infant) after the start of check-in, but not later than the end of check-in.

This Fee does not apply on QAZAQ AIR subsidized and non-scheduled flights.

This Fee is refundable.

Unaccompanied minors

We are always glad to see our young passengers on board of our planes.

Children at the age of 6 to 15 years (inclusive) can travel with our airline without accompanying adult passengers on condition that a special accompanying service is registered. 

• The accompanying service can be registered for children up to 18 years at the will of parents.

Keep in mind that on all QAZAQ AIR flights you need to pay for accompanying service in addition to the purchased ticket , service cost – 10 000 KZT one way.

On domestic flights, the ticket price for unaccompanied minors at the age of 6 to 14 years (inclusive) is 50% of the operating full fare for adults.

Unaccompanied children older than 15 years pay a full adult fare rate.

Children can’t travel without adults on the indirect flights demanding a stop in way.

Children under 6 years are transported only accompanied by an adult passenger.

• Parents or the legal guardian have to fill in and sign the application form on transportation of a minor without adults at the time of booking the ticket. If an adult who bears responsibility for the delivery of the child to the point of departure or in hands of which the child is entrusted at the point of arrival is not the parent or the legal guardian of this child, then they need to have a notarized power of attorney confirming their right to transfer the child to the person in charge.

For the purpose of ensuring additional safety, unaccompanied minor children aren’t accepted for transportation from 23 to 6 o’clock in the morning (point of departure time). A ticket for an unaccompanied child can be booked / purchased for domestic flights, provided that they arrive at their destination no later than 23 o’clock.

• Tickets for unaccompanied minors must be booked not less than 24 hours prior to the departure according to the schedule. For this purpose, it is necessary to contact us at info@flyqazaq.com or give the necessary information to your agent in the travel agency.